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If you have placed an order in the last 14 days and would like to check whether it has left our warehouse or not, please enter your order number below.
Status is updated every hour.
For common questions and answers, please visit our FAQ:
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DELIVERY
MY ORDER
RETURNS & CLAIMS
PAYMENTS & REFUNDS
FAQ
Contact CAIA / Beauty Icons AB
CAIA x COMMUNITY, so please don’t ever hesitate to get in touch with us.
Please double check that all your information is correct so that we can handle your case simply and quickly.
We will try to get back to you within 48 hours - Monday to Friday.
If you have contacted us once by e-mail, we advise you to wait for a reply to keep your place in incoming cases. Thanks in advance.
Advent Calendar 2024
Will the Advent Calendar be delivered with the other products I’ve ordered?
If you have ordered more than one advent calendar or purchased other products together with your calendar, your order will be sent in several packages. The calendars are pre-packed and will be sent in separate packages. The other products will therefore also be sent in a separate package. You will therefore receive several tracking links.
Will the Advent Calendar be delivered with the other products I’ve ordered?
If you have ordered more than one advent calendar or purchased other products together with your calendar, your order will be sent in several packages. The calendars are pre-packed and will be sent in separate packages. The other products will therefore also be sent in a separate package. You will therefore receive several tracking links.
When will my order be delivered?
Your calendar will be sent from us within 2-3 weeks. You will receive an email with a tracking link when your order is shipped.
To see our most common questions and answers, visit our FAQ here
Your calendar will be sent from us within 2-3 weeks. You will receive an email with a tracking link when your order is shipped.
To see our most common questions and answers, visit our FAQ here
Company information:
Beauty Icons AB
Biblioteksgatan 29, 6th floor
114 35 Stockholm
Sweden
email: info@caiacosmetics.com
CIN: 559153-2493
Beauty Icons AB
Biblioteksgatan 29, 6th floor
114 35 Stockholm
Sweden
email: info@caiacosmetics.com
CIN: 559153-2493
